sigan la instruciones de la herramienta
si tiene problema despues de remover frp ejemplo sin señal o fuera de servicio ejecutar estos comando
fastboot oem fb_mode_set
fastboot -w
fastboot oem fb_mode_clear
fastboot reboot
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La 1.8.3 ya soporta el modelo XT1921-6, solo aclarar q si da q el telefono no responde, volver a marcar reset ftp, estar atento a marcar el permiso de depuración en el telefono y finalmente cuando termine el proceso sacar el telefono de factory mode ...luegode apagar, presionar PWR + Vol- y seleccionar Start...
No tuve q usar los comandos de fastboot, luego de q entró en normal mode reconoció la red sin problemas...
Aqui el log...
Platform: MOTOROLA
Selected model: XT1921-6
Put the phone into Factory Mode:
1. Power phone OFF;
2. Press and hold "Vol-" + "Power" buttons;
3. Select Factory Mode, then confirm your selection;
4. Wait until the phone Power ON;
5. Connect USB cable.
Searching for a phone. Please wait...
Phone found.
Reading info...
Phone not responding!
Operation was failed!
Performed by 1.8.3.0 Software version.
Platform: MOTOROLA
Selected model: XT1921-6
Put the phone into Factory Mode:
1. Power phone OFF;
2. Press and hold "Vol-" + "Power" buttons;
3. Select Factory Mode, then confirm your selection;
4. Wait until the phone Power ON;
5. Connect USB cable.
Searching for a phone. Please wait...
Phone found.
Reading info...
Phone model: 8937.gen
Firmware released date: Jul 30 2018
Firmware released time: 04:30:23
Firmware compiled date: Jul 27 2018
Firmware compiled time: 05:00:00
SW version: MPSS.JO.3.0.c11-00024-8937_GENNS_PACK-1.161849.0.162123.1
Enabling "USB Debugging" mode...
Please, press "OK" button on the phone to allow USB debugging..
Searching for a phone (waiting for ADB / Fastboot device)...
Phone found.
Reading info...
Phone model: motorola moto e5 play
SW version: ODP27.91-121
Date: Thu Aug 9 09:22:46 CDT 2018
Android version: 8.0.0
Baseband M8917_21.24.05.68R JAMES_NA_CUST
Detected phone model: XT1921-6
Resetting FRP lock..
FRP lock is successfully reseted!
Performed by 1.8.3.0 Software version.