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En mi caso el movil no arroja la opcion de asistencia. Afortunadamente pude sacarlo con la octopus box. Ponen el dispositivo en modo download presionando el boton de subir volumen y conectando el movil a la PC apagado. Aca mi log:
Welcome to Octoplus/Octopus Box LG Software version 2.7.7
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM65
Selected model: K500H
Please, put the phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the cable
(or P999 cable)).
Reading info...
Mode: Emergency
Initializing flash...OK
SW version: LGK500HAT-00-V10a-334-020-APR-16-2016+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: CD22S160616000463...
Welcome to Octoplus/Octopus Box LG Software version 2.7.7
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM65
Selected model: K500H
Please, put the phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the cable
(or P999 cable)).
Reading info...
Mode: Emergency
Initializing flash...OK
SW version: LGK500HAT-00-V10a-334-020-APR-16-2016+0
Android version: 6.0.1
LAF Version: 1.1
Product ID: CD22S160616000463...
